“Ernani Ferrari brought important insights we are using to maximize our resources and improve results from our nationwide distribution channels.”

“The diagnoses performed by Ernani Ferrari on our operations exceeded our expectations.”

“Your (Ernani Ferrari’s) knowledge, wisdom and global understanding of the software industry helped shape my opinions on how to go forward with our company under difficult circumstances and make the tough choices a little easier to manage. Our team loved the experience of working with you…it really had a profound and lasting effect.”

“Ernani Ferrari helped us triple our financial results in two years, going from below-market average to levels above those usually found.”

Ernani’s work was very important to our company. We had a large team for customer support and software maintenance, always extremely busy trying to address all the issues reported by our customers. With Ernani we understood and implemented a new software development methodology aimed at delivering a product of much better quality to our customers. Today, support and maintenance operate with 50% fewer people, with by far less work and greater satisfaction of our customers, not to mention our costs reduction.

The diversity of experiences and the accumulated competencies are Ernani Ferrari’s unique trademark in every project he undertakes. They make all the difference! He is a great example of structured and sustainable changes, who leaves his mark as the before-and-after Ernani.

We are very satisfied with the results from the support we got from Ernani Ferrari for our internationalization initiative. All we have is praise.

After we adopted the new processes developed with Ernani’s support, it became hard to imagine how we could work in any other way.

In this Global IT village, I have interacted with so many professionals, but Ernani has left his strong footprint behind. He is my favorite customer so far, who knew how to assert with his refined mannerism and in-depth knowledge of Quality and Project Management, along with his tremendous capability for relationship building and working out win-win situations. I have tried to pick up some teachable points from him for Service Management, too!

In my 34 years of professional career in several large companies, few times have I encountered a professional like Ernani Ferrari. Credibility, ethics and professionalism are his most outstanding characteristics, besides a unique mastery of technology and business processes.

Ernani Ferrari is an expert of the software engineering realm; his experience and competence, combined with his attitude, contributed in a decisive way to raising our organization to the next levels in application development and customer support. Ernani has a unique characteristic in this kind of work, which is his didactics and good sense; he can combine the attributes of a master with the ability to listen, understand and take a standpoint that promotes what is best to all parties. That is, for sure, fundamental to any change process or implementation of new concepts.

Ernani Ferrari’s speech to our management team was excellent, clear and practical.

Learning and improving with our own resources would have taken longer than we wanted. We needed a structure to promote more productivity and project control, from sales to delivery, in an environment easier to manage and that would keep the creativity flowing. Ernani Ferrari was the accelerator we needed. I have been in many consulting projects, but I had never seen such an objective and efficient job.

Ernani has a very clear vision of Technology and Business at the same time, and this is a characteristic that is not very usual in the market. He was key in changing the future of the relationship between IBM and Datasul.

Ernani is the IT expert with international insights. He helped expand our business in Japan with always quick responses from the other side of the globe.

Our review projects for test processes and the implementation of (…) in the software development processes were a great success! The first contributed to a 26% reduction of customer issues in six months, besides reducing quality costs. The second increased productivity by approximately 20%. Excellent results! Thank you and congratulations for the ideas!

A professional capable of looking at business through clients’ eyes. Serenity to listen, competence and agility to make decisions and provide feedback. Natural and effective leadership that is legitimated by competence and good sense. (Ferrari is) A professional that any company would like to have on staff.

Our workshop for strategic planning took us to analyses much deeper and more consistent than I could have imagined. We are now certain about what we can accomplish and have the strategies for it. Every company, no matter how big it is, should go through this workshop with Ernani Ferrari. It is just fantastic!

The project led by Ernani Ferrari in the areas of product management, R&D, and services brought to reality what used to be the dream of the Sales department and of the entire company.

Working with Ernani Ferrari was one of the best working experiences I have ever had. Having deep knowledge in so many areas of a company, he combines concepts and tools in tremendous ways to prepare a company to face market challenges and become more and more competitive. Besides all of his skills, Ernani is also an example of a tireless leader, motivator and team player.

Mr. Ferrari has brought to the support of software companies an unprecedented wealth of information, methodologies and techniques in his areas of information technology, in particular internationalization and Iocalization of software, software product management and quality and productivity in software processes.

Ernani Ferrari, Mondo Strategies’ chief-consultant, is certainly one of the greatest IT specialists from our country.

Ernani Ferrari offers a great contribution to the software industry through his innovative and pragmatic approaches to internationalization and localization of software and support processes, product management and productivity management for software processes.

One of the most globalized and trustworthy professional I have ever met. Tremendously d in the IT and business realms, he (Ernani Ferrari) is easy to relate to and extremely competent in project management.

The outstanding capacity for planning and structuring, deep knowledge of business processes and complete control over information technology, besides the excellent posture and credibility, make Ernani Ferrari a professional of very high performance, capable of surpassing, with total harmony in his teams, the most daring objectives. Working with him was a great satisfaction to me, for what I learned and for the time spent alongside this spectacular person.

We sure did the right thing bringing Ernani Ferrari to support us. We learned a lot. Important initiatives are being put in place better and faster than ever before. The recognition of how much value his experience added is unanimous.

His (Ernani Ferrari) coordination was extremely important not only to making possible a great portion of the product enhancements but also to facilitating the integration among clients and between them and the provider. An excellent liaison between provider and clients.

Mondo Strategies’ team shares the same vision we do at IBM Software about the importance of software development as a strategic business process for any industry that needs to be supported by process, tools and the empowering of people. I am very pleased to work with them in defining technology roadmaps for putting Latin America ISV companies in state-of-the-art software development technology to gain worldwide market share with quality software products.

I had a good knowledge of software development, but with the seminar I acquired a greater managerial view of it.

Excellent seminar, with many practical cases, excellent materials and a great instructor.

Great! Totally reality-focused.

Very good. Very comprehensive. Very practical.

This was one of the most applicable trainings I have ever participated in. Ernani manages to demonstrate a trustworthy set of theories directly related to practice and to disciplinary management. Excellent training. I recommend every IT manager take it.

I liked it very much. It brought a lot of information and new perspectives.

The seminar gathers, in a hard-to-find way, a combination of factors that set it apart: comprehensiveness, clarity, precision, and a high-level environment for discussions. Excellent opportunity to think about the main aspects involved, under the competent leadership of Ernani Ferrari. I strongly recommend it.

A practical and realistic approach for software companies looking for the next level of results.

Congratulations for the book. It reached the objectivity of gathering what is essential about software product management.

Very good! It exceeded my expectations.

It is a practical and objective seminar, which aligns an IT development manager with the best and most effective tools and methods for efficient management. It flows great with a clear and precise lecture by a professional of great capacity and experience like Ernani Ferrari.

Excellent! It explores the relevant aspects of Software Product Management with real references to what happens in software organizations.

Very interesting for marketing and all other areas.

Focused. Really met our needs.

Great seminar, great instructor. The exchange of experiences and cases was very productive.

Fantastic! Among other things, the seminar served as a personal motivator for me.